Apptegy incident

Announcement Creation on iOS inconsistently available for Staff users

Resolved after 55 minutes, affecting Rooms, on December 5, 2025.

resolved Dec 05, 2025, 10:31 PM UTC

The Apptegy for Staff app update has been published to the App Store: https://apps.apple.com/us/app/apptegy-for-staff/id1024147876 This has resolved the issue where staff were intermittently unable to create new Announcements.

Started
Dec 05, 2025, 09:35 PM UTC
Resolved
Dec 05, 2025, 10:31 PM UTC
Duration
55m
Detected by Pingoru
Dec 05, 2025, 09:35 PM UTC

Affected components

Rooms

Update timeline

  1. identified Dec 05, 2025, 09:35 PM UTC

    We have identified an issue that may prevent staff users from creating new Announcements within Rooms on iPhone in the Apptegy Staff app (Thrillshare Mobile). Our team has identified a resolution and submitted the updated version of the app to Apple for approval. We expect that this update will be available within the App Store no later than the end of the day Monday, December 8.

  2. resolved Dec 05, 2025, 10:31 PM UTC

    The Apptegy for Staff app update has been published to the App Store: https://apps.apple.com/us/app/apptegy-for-staff/id1024147876 This has resolved the issue where staff were intermittently unable to create new Announcements.

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