Apptegy incident

Translations cannot be enabled for some lists in Alerts Center

Resolved after 2 hours 30 minutes, affecting Alerts, on October 1, 2026.

identified Oct 01, 2026, 10:28 PM UTC

Our team has identified the root cause, and is preparing to deploy a fix within the next hour.

Started
Oct 01, 2026, 09:53 PM UTC
Resolved
Oct 02, 2026, 12:24 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 01, 2026, 09:53 PM UTC

Affected components

Alerts

Update timeline

  1. identified Oct 01, 2026, 09:53 PM UTC

    Our team has identified an issue where Alert translations cannot be enabled for some call lists when composing a message within Alerts Center. We are working to address this issue promptly and expect to follow up with additional information by 5:30pm CDT.

  2. identified Oct 01, 2026, 10:28 PM UTC

    Our team has identified the root cause, and is preparing to deploy a fix within the next hour.

  3. resolved Oct 02, 2026, 12:24 AM UTC

    This issue has been resolved.

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