Apptegy incident

ProgressBook/DASL API degradation with potential impact to Alerts and Attendance

Resolved after 3 hours 9 minutes, affecting Third Party Services, on September 22, 2026.

resolved Sep 22, 2026, 05:40 PM UTC

Apptegy has received confirmation from ProgressBook/DASL that their API has returned to normal operation. Our team will continue to monitor incoming data and follow up if any new issues occur.

Started
Sep 22, 2026, 02:30 PM UTC
Resolved
Sep 22, 2026, 05:40 PM UTC
Duration
3h 9m
Detected by Pingoru
Sep 22, 2026, 02:30 PM UTC

Affected components

Third Party Services

Update timeline

  1. investigating Sep 22, 2026, 02:30 PM UTC

    We are observing degraded responses from ProgressBook/DASL API endpoints, resulting in delayed updates to attendance and contact information within Alerts. These delays could potentially impact the timeliness of Recurring Alerts for attendance. We will continue to monitor and follow up with additional information as it becomes available.

  2. resolved Sep 22, 2026, 05:40 PM UTC

    Apptegy has received confirmation from ProgressBook/DASL that their API has returned to normal operation. Our team will continue to monitor incoming data and follow up if any new issues occur.

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