Resolved after 1 day, affecting Alerts, on December 15, 2025.
Alerts system performance has remained healthy following our upgraded capacity. This issue has been resolved.
Affected components
Update timeline
- identified Dec 15, 2025, 12:13 AM UTC
We are observing delays related to Analytics within Alerts. Our engineering team is actively investigating this issue and our support team is monitoring for anyone reaching out.
- identified Dec 15, 2025, 12:46 AM UTC
We are currently observing delays with Analytics becoming available and Alerts being sent. While Alerts traffic is delayed, they are still being sent successfully. Please do not attempt to resend at this time. Our support team is actively monitoring this issue and will remain online until service performance returns to normal.
- identified Dec 15, 2025, 01:36 AM UTC
We have added additional capacity in order to reduce delays with Alerts and Analytics. We are still working through the current backlog, so you may still observe Alerts taking longer than normal. We will continue to provide updates here as services return to normal.
- identified Dec 15, 2025, 02:22 AM UTC
We are no longer encountering delays with Alerts being sent, however Analytics updates are still experiencing delays. Our team is continuing to monitor system health and post updates here as soon as possible.
- monitoring Dec 15, 2025, 03:07 AM UTC
Alerts have continued to send without unexpected delays over the last 45 minutes. Analytics are now also populating as expected. We will continue to monitor system performance to ensure that we maintain normal operation.
- resolved Dec 16, 2025, 12:44 AM UTC
Alerts system performance has remained healthy following our upgraded capacity. This issue has been resolved.
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