Resolved after 1 hour 3 minutes, affecting Third Party Services, on January 9, 2026.
Apptegy chat support has remained operational following Intercom's recent fix. This issue has been resolved.
Affected components
Update timeline
- identified Jan 09, 2026, 08:15 PM UTC
Apptegy support chat is currently unavailable due to an issue with our third party partner, Intercom. We are working with them to resolve this issue as quickly as possible, you can view their status page here: https://www.intercomstatus.com/us-hosting We will continue to update our status here as we have more information. Please reach out to your Client Success Manager if you need anything in the meantime.
- monitoring Jan 09, 2026, 08:54 PM UTC
Intercom has reported that they have implemented a fix and are monitoring for recovery. We will mark this resolved once we have confirmation from the Intercom team.
- resolved Jan 09, 2026, 09:18 PM UTC
Apptegy chat support has remained operational following Intercom's recent fix. This issue has been resolved.
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