Resolved after 21 hours 39 minutes, affecting Third Party Services, on January 14, 2026.
Verizon has confirmed their outage was resolved yesterday, January 14th, at 10:15 PM Eastern Time. https://www.verizon.com/about/news/update-network-outage
Affected components
Update timeline
- monitoring Jan 14, 2026, 07:37 PM UTC
Verizon is currently experiencing service outages in North America. The following Apptegy services could be impacted: - Alerts (both SMS and Calls) sent to Verizon users may be delayed - Analytics for Alerts sent to Verizon may take longer to populate - Guardians attempting to login via 2FA may not be able to receive codes if their cellular service is provided by Verizon. Other cellular carriers like Xfinity Mobile may be impacted due to their reliance on the Verizon network.
- resolved Jan 15, 2026, 05:17 PM UTC
Verizon has confirmed their outage was resolved yesterday, January 14th, at 10:15 PM Eastern Time. https://www.verizon.com/about/news/update-network-outage
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