Resolved after 7 hours 23 minutes, affecting Alerts and Third Party Services, on January 25, 2026.
Alert performance has remained healthy following our carrier's deployment of additional resources. We will continue to actively monitor Alerts performance throughout the week to ensure efficient delivery.
Affected components
Update timeline
- monitoring Jan 25, 2026, 06:42 PM UTC
Our carrier partners are currently observing delays with voice calls. Alerts sent during this time may take longer to complete, and analytics may take longer to populate. Alerts are still being successfully sent, please do not send duplicate Alerts at this time.
- monitoring Jan 25, 2026, 11:15 PM UTC
Our carrier partner has confirmed that they have deployed additional resources and as a result, Alert voice call turnaround time has begun to improve. We will continue to monitor services and ensure that Alert delivery is as efficient as possible.
- resolved Jan 26, 2026, 02:06 AM UTC
Alert performance has remained healthy following our carrier's deployment of additional resources. We will continue to actively monitor Alerts performance throughout the week to ensure efficient delivery.
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