Apptegy incident
Apptegy chat support is currently experiencing degraded performance
Resolved after 4 hours 49 minutes, affecting Third Party Services, on August 3, 2026.
Our third party partner has addressed the underlying performance issue, and our team has verified that our support chat has returned to normal operation.
Affected components
Update timeline
- identified Aug 03, 2026, 02:27 PM UTC
Apptegy support chat is currently experiencing degraded performance due to an issue with our third party partner, Fin (Intercom). We are working with them to resolve this issue as quickly as possible. We will continue to update our status here as we have more information. Please reach out to your Client Success Manager if you need anything in the meantime.
- resolved Aug 03, 2026, 07:17 PM UTC
Our third party partner has addressed the underlying performance issue, and our team has verified that our support chat has returned to normal operation.
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