Apptegy incident
We are investigating reports of Documents that are not accessible
Resolved after 21 minutes, affecting Media/CMS and Client Websites, on April 28, 2026.
We have deployed a fix and have confirmed that previously inaccessible Documents are now working as expected. We have also verified that Documents can be reliably edited and remain accessible after changes are made.
Affected components
Update timeline
- investigating Apr 28, 2026, 01:59 PM UTC
We are investigating reports that some Documents are not available, both within the Media section and on public websites. Some document links are not resolving as expected, and some documents aren't able to be edited. We expect to have a resolution within the next hour.
- resolved Apr 28, 2026, 02:20 PM UTC
We have deployed a fix and have confirmed that previously inaccessible Documents are now working as expected. We have also verified that Documents can be reliably edited and remain accessible after changes are made.
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