Anytime Fitness incident
ClubHub Desktop Installer Installation Failure
Resolved after 5 days 2 hours, affecting Club Hub, on December 24, 2025.
We are currently investigating reports that the ClubHub Desktop installer fails during installation, even though the installer file downloads successfully. This issue primarily impacts markets that use the desktop version of ClubHub. Our teams are actively working to confirm the cause and implement a fix. We will provide another update as soon as more information is available.
Affected components
Update timeline
- investigating Dec 24, 2025, 06:18 PM UTC
We are currently investigating reports that the ClubHub Desktop installer fails during installation, even though the installer file downloads successfully. This issue primarily impacts markets that use the desktop version of ClubHub. Our teams are actively working to confirm the cause and implement a fix. We will provide another update as soon as more information is available.
- resolved Dec 29, 2025, 08:34 PM UTC
The issue was resolved. We will continue monitoring to ensure stability.
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