Anytime Fitness incident
Jira Service Deck - Email Replies Not Captured in International Support Tickets
Major Vendor's status page →
Resolved after 12 days 3 hours, affecting Jira Service Desk, on January 16, 2026.
This issue has been resolved and the system is now operating normally.
Affected components
Jira Service Desk
Update timeline
- investigating Jan 16, 2026, 07:21 PM UTC
We are currently investigating issues where email replies from members/club staff are not being captured in International Support (IS) tickets.
- investigating Jan 28, 2026, 10:31 PM UTC
This issue has been resolved and the system is now operating normally.
- resolved Jan 28, 2026, 10:32 PM UTC
This issue has been resolved and the system is now operating normally.
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