Anytime Fitness incident

AF App - Error message when viewing Plan tab

Resolved after 7 days 23 hours, affecting AF App (New), on January 22, 2026.

monitoring Jan 29, 2026, 04:17 PM UTC

We have released an update for the Android version of the AF App (v 4.0.1) that should resolve this error.

Started
Jan 22, 2026, 10:59 PM UTC
Resolved
Jan 30, 2026, 10:05 PM UTC
Duration
7d 23h
Detected by Pingoru
Jan 22, 2026, 10:59 PM UTC

Affected components

AF App (New)

Update timeline

  1. identified Jan 22, 2026, 10:59 PM UTC

    We are working to fix an AF App issue where users receive an error message ("it's not you, it's us") when viewing the Plan tab or their fitness plan. It appears this issue affects only Android phones and not iPhones.

  2. monitoring Jan 29, 2026, 04:17 PM UTC

    We have released an update for the Android version of the AF App (v 4.0.1) that should resolve this error.

  3. resolved Jan 30, 2026, 10:05 PM UTC

    This issue has been resolved.

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