Anytime Fitness incident

Canada - Online Signups - Club Enhancement Fees Not Applying

Resolved after 18 days 3 hours, affecting Online Signup, on May 14, 2026.

resolved Jun 01, 2026, 07:40 PM UTC

The issue where Club Enhancement Fees may not have been applied to some Member Agreements created through Online Signups has been resolved. On May 28, impacted locations were provided with the list of affected members and instructions for next steps. Thank you for your patience as we handled this issue.

Started
May 14, 2026, 04:20 PM UTC
Resolved
Jun 01, 2026, 07:40 PM UTC
Duration
18d 3h
Detected by Pingoru
May 14, 2026, 04:20 PM UTC

Affected components

Online Signup

Update timeline

  1. investigating May 14, 2026, 04:20 PM UTC

    We are investigating an intermittent issue where Club Enhancement Fees may not be applied to Member Agreements created through Online Signups in Canada. We will provide updates as more information becomes available.

  2. resolved Jun 01, 2026, 07:40 PM UTC

    The issue where Club Enhancement Fees may not have been applied to some Member Agreements created through Online Signups has been resolved. On May 28, impacted locations were provided with the list of affected members and instructions for next steps. Thank you for your patience as we handled this issue.

Your product runs on more than Anytime Fitness

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →