Anytime Fitness incident
Canada - First Billing Cycle After Term Membership Auto-Renewal
Resolved after 12 days 17 hours, affecting ABC Fitness Solutions, on September 3, 2026.
ABC has corrected the impacted membership agreements and resolved the issue affecting term memberships in Canada. The affected billing periods have been addressed, and no further action is required at this time.
Affected components
Update timeline
- identified Sep 03, 2026, 08:54 PM UTC
We have identified an issue affecting some term memberships set to auto-renew in Canada. Impact The first billing cycle may not process as expected when a term membership transitions to an open-ended membership. Previously processed payments are not impacted. Our teams are reviewing potentially affected memberships and evaluating the applicable billing periods. We will provide another update as more information becomes available.
- resolved Sep 16, 2026, 02:14 PM UTC
ABC has corrected the impacted membership agreements and resolved the issue affecting term memberships in Canada. The affected billing periods have been addressed, and no further action is required at this time.
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