Resolved after 7 hours 13 minutes, affecting Adyen Platform and Adyen Platform and 1 more, on August 29, 2026.
We can confirm the issue resulting in delays for Settlement Details Advancements report generation has been resolved. Reports are now being generated successfully in the Customer Area. We will continue monitoring and provide further updates, if required.
Affected components
Update timeline
- identified Aug 29, 2026, 02:22 PM UTC
We have identified an issue on August 29, 2026, resulting in report generation delays for Settlement Details Advancements reports. For scheduled reports, it is not necessary to manually request them via the Customer Area as they will be generated automatically once the issue is resolved. Merchants configured to receive webhook notifications will be able to download their reports once the REPORT_AVAILABLE webhook notification is received. Our engineering teams are actively investigating and implementing mitigation measures. We will provide further updates as soon as we have more information.
- resolved Aug 29, 2026, 09:35 PM UTC
We can confirm the issue resulting in delays for Settlement Details Advancements report generation has been resolved. Reports are now being generated successfully in the Customer Area. We will continue monitoring and provide further updates, if required.
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