Adyen incident
Degraded performance for Customer Area communications interfaces
Resolved after 4 hours 30 minutes, affecting Adyen Platform and Adyen Platform and 1 more, on June 30, 2026.
We can confirm the technical issue resulting in degraded performance for notification delivery from the Customer Area, has been resolved as of 19:30 CEST. We will continue monitoring and provide a new update if required.
Affected components
Update timeline
- identified Jun 30, 2026, 03:20 PM UTC
We have identified an internal technical issue that started at approximately 12:00 CEST on June 30, 2026, resulting in degraded performance for notification delivery from the Customer Area. As a result, merchants are experiencing delays in receiving emails concerning, but not limited to: Pay By Link Payment status updates Chargeback notifications Customer Area password reset System Messages Maintenance and incident communication Adyen engineering teams are actively engaged and are working towards resolving the incident. Please note that this does not affect payment processing. We will share more information as it becomes available.
- resolved Jun 30, 2026, 07:50 PM UTC
We can confirm the technical issue resulting in degraded performance for notification delivery from the Customer Area, has been resolved as of 19:30 CEST. We will continue monitoring and provide a new update if required.
Your product runs on more than Adyen
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services