Adyen incident

Chase Stratus is experiencing higher error rates

Resolved after 57 minutes, affecting Adyen Platform and Adyen Platform and 1 more, on May 30, 2026.

resolved May 30, 2026, 03:31 PM UTC

Processing over Chase Stratus is back to normal since 17:00 CEST. We will continue monitoring and provide a new update if required.

Started
May 30, 2026, 02:33 PM UTC
Resolved
May 30, 2026, 03:31 PM UTC
Duration
57m
Detected by Pingoru
May 30, 2026, 02:33 PM UTC

Affected components

Adyen PlatformAdyen PlatformAcquirer Payments Performance

Update timeline

  1. identified May 30, 2026, 02:33 PM UTC

    We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Chase Stratus starting at 16:15 CEST. We have contacted Chase Stratus and we will provide an update as soon as it becomes available.

  2. resolved May 30, 2026, 03:31 PM UTC

    Processing over Chase Stratus is back to normal since 17:00 CEST. We will continue monitoring and provide a new update if required.

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