Adyen incident

Eftpos is experiencing higher error rates due to planned maintenance

Resolved after 6 hours 14 minutes, affecting Adyen Platform and Adyen Platform and 1 more, on October 20, 2026.

resolved Oct 20, 2026, 11:04 PM UTC

Processing over Eftpos is back to normal since 21:50 CEST. We will continue monitoring and provide a new update if required.

Started
Oct 20, 2026, 04:50 PM UTC
Resolved
Oct 20, 2026, 11:04 PM UTC
Duration
6h 14m
Detected by Pingoru
Oct 20, 2026, 04:50 PM UTC

Affected components

Adyen PlatformAdyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Oct 20, 2026, 04:50 PM UTC

    We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Eftpos starting at 17:25 CEST. Eftpos has confirmed there is a last minute programmed maintenance taking place at this time. The expected downtime is as follows: Maintenance Window: Start: 21 October 2026, 00:00 AEDT End: 21 October 2026, 07:00 AEDT We will continue to monitor and provide an update once Eftpos confirms the maintenance has concluded.

  2. resolved Oct 20, 2026, 11:04 PM UTC

    Processing over Eftpos is back to normal since 21:50 CEST. We will continue monitoring and provide a new update if required.

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