Adyen incident

MB WAY is experiencing higher refusal rates

Resolved after 12 minutes, affecting Adyen Platform and Adyen Platform and 1 more, on September 30, 2026.

resolved Sep 30, 2026, 08:21 AM UTC

Processing over MB WAY is back to normal since 10:08 CEST. We will continue monitoring and provide a new update if required.

Started
Sep 30, 2026, 08:09 AM UTC
Resolved
Sep 30, 2026, 08:21 AM UTC
Duration
12m
Detected by Pingoru
Sep 30, 2026, 08:09 AM UTC

Affected components

Adyen PlatformAdyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Sep 30, 2026, 08:09 AM UTC

    We have identified an issue outside of our platform resulting in higher refusal rates for transactions processed through MB WAY starting at 09:38 CEST. We have contacted MB WAY and we will provide an update as soon as it becomes available.

  2. resolved Sep 30, 2026, 08:21 AM UTC

    Processing over MB WAY is back to normal since 10:08 CEST. We will continue monitoring and provide a new update if required.

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