Resolved after 1 hour 12 minutes, affecting ePrescribing, on June 10, 2026.
We have identified the issue and are working on implementing a solution. Our next update will be provided by 8:30 AM MT. Our Incident Managers will continue to provide updates here as additional information becomes available.
Affected components
Update timeline
- investigating Jun 10, 2026, 12:46 PM UTC
We are currently investigating an issue where some users are receiving an error when sending ePrescriptions. Our technical teams are actively engaged and working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
- investigating Jun 10, 2026, 01:12 PM UTC
We are investigating an issue where users are receiving errors when sending prescriptions. We are engaging with our third-party partner to resolve the issue. Our next update will be provided in approximately 30 minutes. Our Incident Managers will continue to provide updates here as additional information becomes available.
- identified Jun 10, 2026, 01:38 PM UTC
We have identified the issue and are working on implementing a solution. Our next update will be provided by 8:30 AM MT. Our Incident Managers will continue to provide updates here as additional information becomes available.
- resolved Jun 10, 2026, 01:59 PM UTC
This incident has been resolved.
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