Is AdvancedMD down?

Last checked 5m ago
Current status
AdvancedMD is up

No incidents right now.

Official status page: https://status.advancedmd.com · Polled every 5 minutes · 34 components tracked

AdvancedMD is operational right now. Last checked 5m ago; the most recent incident resolved 1d ago.

Real-time AdvancedMD status, recent outages, and incident history — pulled directly from AdvancedMD's official status page at https://status.advancedmd.com every 5 minutes. Pingoru tracks 34 AdvancedMD services and has captured 22 incidents in the last 90 days (99.02% uptime). Get email, Slack, Discord, or webhook alerts the moment AdvancedMD reports a new incident — free for 3 monitors, no credit card.

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AdvancedMD uptime 99.02% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 58m
    Started Sep 25, 2026, 12:57 AM UTC · Resolved Sep 25, 2026, 04:55 AM UTC
    Patient PortalPractice Management (PM)3rd Party APIsInterfacesPatient KioskODBCOnline SchedulingPatient MessagingElectronic Health Records (EHR)Telehealth
    Timeline · 9 updates
    • investigating · Sep 25, 2026, 12:57 AM UTC

      We are currently investigating reports that users are experiencing errors loading screens and connecting to the server. Our team is actively working to identify the cause and will provide updates as more information becomes available. We apologize for any inconvenience.

    • identified · Sep 25, 2026, 01:13 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Sep 25, 2026, 01:22 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · Sep 25, 2026, 01:58 AM UTC

      We have identified the cause of the platform errors and screen loading issues and are actively working to implement a fix. Incident Managers will continue to provide updates on the Status Page as more information becomes available. We apologize for any inconvenience.

    • identified · Sep 25, 2026, 02:59 AM UTC

      We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 9:30 PM MT. We apologize for any inconvenience.

    • identified · Sep 25, 2026, 03:33 AM UTC

      We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 10:00 PM MT. We appreciate your patience and apologize for the disruption.

    • identified · Sep 25, 2026, 04:03 AM UTC

      We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 10:30 PM MT. We appreciate your patience and apologize for the disruption.

    • monitoring · Sep 25, 2026, 04:38 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 25, 2026, 04:55 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 46m
    Started Sep 18, 2026, 01:14 PM UTC · Resolved Sep 18, 2026, 02:00 PM UTC
    Waystar Portal Single Sign-On (SSO)
    Timeline · 4 updates
    • investigating · Sep 18, 2026, 01:14 PM UTC

      We are actively working to resolve an issue that is preventing users from accessing the Waystar Portal through Single Sign-On. Our technical teams are investigating and working toward a resolution. Incident Managers will provide updates on the Status Page as more information becomes available.

    • investigating · Sep 18, 2026, 01:45 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 18, 2026, 01:52 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Sep 18, 2026, 02:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 39m
    Started Sep 18, 2026, 12:48 AM UTC · Resolved Sep 18, 2026, 02:28 AM UTC
    Practice Management (PM)Electronic Health Records (EHR)
    Timeline · 4 updates
    • investigating · Sep 18, 2026, 12:48 AM UTC

      We are investigating an issue causing the AdvancedMD login page to load incorrectly. Our teams are actively working to resolve the issue and will provide an update as more information becomes available.

    • investigating · Sep 18, 2026, 01:46 AM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 18, 2026, 02:14 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 18, 2026, 02:28 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3h 16m
    Started Sep 04, 2026, 02:16 PM UTC · Resolved Sep 04, 2026, 05:33 PM UTC
    Practice Management (PM)
    Timeline · 5 updates
    • identified · Sep 04, 2026, 02:16 PM UTC

      We are aware that some users are experiencing issues processing credit card payments, with payments not completing as expected. Our technical teams are actively investigating the cause. Incident Managers will continue to provide updates here as additional information becomes available.

    • investigating · Sep 04, 2026, 02:17 PM UTC

      We are aware that some users are experiencing issues processing credit card payments, with payments not completing as expected. Our technical teams are actively investigating the cause. Incident Managers will continue to provide updates here as additional information becomes available.

    • identified · Sep 04, 2026, 03:00 PM UTC

      This issue appears to be related to our third-party payment processor, OpenEdge. We are actively working with OpenEdge to identify the root cause and resolve the issue. AdvancedMD Pay is not impacted. We have received reports from some clients that credit card payments have processed successfully, despite the payment screen remaining in a "Checking payment status" state. Payments may take at least an hour to reflect due to delays. Before retrying a transaction, we recommend waiting at least an hour, then confirming whether the payment already went through: 1. From AdvancedMD PM, go to Billing > Undisbursed Credit Card Payments 2. Review transactions to confirm whether the payment processed Incident Managers will continue to provide updates here as additional information becomes available.

    • monitoring · Sep 04, 2026, 04:33 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 04, 2026, 05:33 PM UTC

      This issue has been resolved. Clients using OpenEdge are encouraged to review and process any undisbursed credit card payments: 1. From AdvancedMD PM, go to Billing > Undisbursed Credit Card Payments 2. Review transactions to confirm whether the payment processed We apologize for any inconvenience this may have caused.

    Latest: This issue has been resolved. Clients using OpenEdge are encouraged to review and process any undisbursed credit card payments: 1. From AdvancedMD PM, go to Billing > Undisbursed C…

  5. Resolved 1h 31m
    Started Aug 21, 2026, 02:45 PM UTC · Resolved Aug 21, 2026, 04:16 PM UTC
    ePrescribing
    Timeline · 3 updates
    • investigating · Aug 21, 2026, 02:45 PM UTC

      We are currently investigating an issue affecting some clients' ability to save prescriptions. Affected users may see the error "One or more required fields are blank or invalid. Please enter the missing information before saving." Our technical teams are engaged and actively working to identify and resolve the issue. We will provide an update within 1 hour.

    • monitoring · Aug 21, 2026, 03:32 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 21, 2026, 04:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full AdvancedMD outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse AdvancedMD outage history →

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Outage history

Past 90 days · 8 incidents View full outage history →