Resolved after 3 hours 29 minutes, affecting Fax, on November 7, 2025.
Our third-party partner, Updox, is experiencing a disruption in service that is impacting our clients' ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox's status page at https://status.updox.com.
Affected components
Update timeline
- investigating Nov 07, 2025, 01:49 PM UTC
Our third-party partner, Updox, is experiencing a disruption in service that is impacting our clients' ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox's status page at https://status.updox.com.
- resolved Nov 07, 2025, 05:18 PM UTC
This incident has been resolved.
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