Resolved after 1 hour 33 minutes, on November 10, 2025.
Our third-party partner, Updox, is experiencing a disruption in service that is impacting our clients' ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox's status page at https://status.updox.com.
Update timeline
- investigating Nov 10, 2025, 07:29 PM UTC
Our third-party partner, Updox, is experiencing a disruption in service that is impacting our clients' ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox's status page at https://status.updox.com.
- resolved Nov 10, 2025, 09:03 PM UTC
This incident has been resolved.
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