Resolved after 6 hours 22 minutes, affecting Practice Management (PM), on January 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Practice Management (PM)
Update timeline
- investigating Jan 08, 2026, 05:19 PM UTC
We are investigating an issue where some claim runs remain in a pending state or fail to process. Our technical teams are actively working to resolve the problem. Incident Managers will provide updates on the Status Page as more information becomes available.
- monitoring Jan 08, 2026, 08:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2026, 11:41 PM UTC
This incident has been resolved.
Your product runs on more than AdvancedMD
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services