AdvancedMD incident
Updox Outage: Users are unable access AdvancedMD Fax
Resolved after 35 minutes, affecting Fax, on February 3, 2026.
Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.
Affected components
Update timeline
- identified Feb 03, 2026, 01:27 AM UTC
Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.
- resolved Feb 03, 2026, 02:03 AM UTC
This incident has been resolved.
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