AdvancedMD incident

Clients Unable To Login to EHR

Resolved after 47 minutes, affecting Electronic Health Records (EHR), on February 18, 2026.

monitoring Feb 18, 2026, 07:03 PM UTC

We experienced login issues affecting some EHR customers and have implemented a fix. Access has been restored, and our teams will continue monitoring to ensure full stability.

Started
Feb 18, 2026, 07:03 PM UTC
Resolved
Feb 18, 2026, 07:51 PM UTC
Duration
47m
Detected by Pingoru
Feb 18, 2026, 07:03 PM UTC

Affected components

Electronic Health Records (EHR)

Update timeline

  1. monitoring Feb 18, 2026, 07:03 PM UTC

    We experienced login issues affecting some EHR customers and have implemented a fix. Access has been restored, and our teams will continue monitoring to ensure full stability.

  2. resolved Feb 18, 2026, 07:51 PM UTC

    This incident has been resolved.

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