AdvancedMD incident

Fax Service Provider- Updox System Slowdown

Resolved after 48 minutes, affecting Fax, on February 24, 2026.

monitoring Feb 24, 2026, 07:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 24, 2026, 06:52 PM UTC
Resolved
Feb 24, 2026, 07:41 PM UTC
Duration
48m
Detected by Pingoru
Feb 24, 2026, 06:52 PM UTC

Affected components

Fax

Update timeline

  1. investigating Feb 24, 2026, 06:52 PM UTC

    Updox, our fax service provider, is currently experiencing system slowdowns. Some AdvancedMD fax users may notice delays as a result. We are actively monitoring the situation and will provide updates as they become available.

  2. monitoring Feb 24, 2026, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 07:41 PM UTC

    This incident has been resolved.

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