AdvancedMD incident

DrFirst Outage

Resolved after 11 hours 5 minutes, affecting ePrescribing, on May 27, 2026.

monitoring May 27, 2026, 04:33 AM UTC

DrFirst is still investigating the issue. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

Started
May 27, 2026, 01:02 AM UTC
Resolved
May 27, 2026, 12:08 PM UTC
Duration
11h 5m
Detected by Pingoru
May 27, 2026, 01:02 AM UTC

Affected components

ePrescribing

Update timeline

  1. monitoring May 27, 2026, 01:02 AM UTC

    We are currently aware of an ongoing issue with DrFirst that is impacting the ability to electronically prescribe controlled substances for some providers. Our team is actively monitoring the situation and working with DrFirst as they investigate and resolve the outage. Non-controlled substance prescribing and other platform functions remain available unless otherwise noted. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

  2. monitoring May 27, 2026, 04:33 AM UTC

    DrFirst is still investigating the issue. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

  3. resolved May 27, 2026, 12:08 PM UTC

    This incident has been resolved.

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