AdvancedMD incident
Error Message Loading the Knowledge Base and Training Libraries
Minor Vendor's status page →
Resolved after 1 hour 17 minutes, affecting Client Services Support, on September 19, 2025.
We are continuing to work on a fix for this issue.
Affected components
Client Services Support
Update timeline
- investigating Sep 19, 2025, 04:29 PM UTC
We are currently investigating an issue affecting some clients receiving errors when loading the Knowledge Base and Training Libraries. Our technical teams are actively working to resolve the problem. Incident Managers will continue to provide updates on the Status Page as more information becomes available.
- identified Sep 19, 2025, 04:31 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 19, 2025, 05:10 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 19, 2025, 05:47 PM UTC
This incident has been resolved.
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