Adaptavist Cloud Apps incident

Some customers experiencing a shorter 60s timeout on script executions

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Resolved after 8 minutes, affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, on November 10, 2025.

resolved Nov 10, 2025, 09:03 AM UTC

We have reverted the change causing the shorter timeouts. This has been confirmed to fix the issue.

Started
Nov 10, 2025, 08:54 AM UTC
Resolved
Nov 10, 2025, 09:03 AM UTC
Duration
8m
Detected by Pingoru
Nov 10, 2025, 08:54 AM UTC

Affected components

ScriptRunner for Jira CloudScriptRunner for Confluence Cloud

Update timeline

  1. identified Nov 10, 2025, 08:54 AM UTC

    We have identified the issue relating to timeouts occuring on a limited number of script executions

  2. resolved Nov 10, 2025, 09:03 AM UTC

    We have reverted the change causing the shorter timeouts. This has been confirmed to fix the issue.

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