Adaptavist Cloud Apps incident
Behaviours fail to load due to payload size exceeding Forge 5MB response limit
Resolved after 1 day 21 hours, affecting ScriptRunner for Jira Cloud, on October 13, 2026.
Our monitoring has now confirmed that the incident has been resolved and that the behaviours list is loading as normal again. We apologise for any inconvenience caused.
Affected components
Update timeline
- identified Oct 13, 2026, 10:26 AM UTC
We have identified the cause of the issue with Behaviours causing the Behaviours list to not load for a small number of customers. We are currently working on creating a fix for the issue and will post a further update for this issue once a fix has been deployed.
- identified Oct 14, 2026, 09:17 AM UTC
The root cause of this incident has been identified, and a fix soon will be deployed.
- monitoring Oct 14, 2026, 10:05 AM UTC
We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved. We apologise for any inconvenience caused.
- resolved Oct 15, 2026, 07:30 AM UTC
Our monitoring has now confirmed that the incident has been resolved and that the behaviours list is loading as normal again. We apologise for any inconvenience caused.
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