Resolved after 19 hours 15 minutes, affecting ScriptRunner for Jira Cloud and Behaviours - ScriptRunner for Jira Cloud and 1 more, on November 19, 2025.
We are confident that the issues experienced with using ScriptRunner Cloud apps yesterday are now resolved, so we are closing this incident. If you experience any further issues then please get in touch with our team.
Affected components
Update timeline
- investigating Nov 19, 2025, 03:59 PM UTC
We have received reports that the Script Runner portal is failing to load. We are currently investigating
- monitoring Nov 19, 2025, 04:41 PM UTC
We have implemented a fix and the portal should now load as expected. We will continue to monitor the situation
- monitoring Nov 19, 2025, 05:26 PM UTC
We are continuing to monitor the situation.
- monitoring Nov 19, 2025, 08:54 PM UTC
We are continuing to monitor the situation to see if it remains stable.
- monitoring Nov 20, 2025, 09:11 AM UTC
We are continuing to monitor system health after yesterday's issues with using the ScriptRunner Cloud applications. We will post further updates here when we are confident that the issues have been resolved.
- resolved Nov 20, 2025, 11:15 AM UTC
We are confident that the issues experienced with using ScriptRunner Cloud apps yesterday are now resolved, so we are closing this incident. If you experience any further issues then please get in touch with our team.
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