Resolved after 2 hours 48 minutes, affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, on November 21, 2025.
Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal again. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Nov 21, 2025, 08:27 AM UTC
We have an identified an issue with the Workflows service which is causing this page not to load. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.
- identified Nov 21, 2025, 09:00 AM UTC
We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved. We apologise for any inconvenience caused.
- resolved Nov 21, 2025, 11:15 AM UTC
Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal again. We apologise for any inconvenience caused.
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