Adaptavist Cloud Apps incident

Delays in Script executions

Resolved after 17 hours 4 minutes, affecting ScriptRunner for Jira Cloud, on December 10, 2025.

resolved Dec 11, 2025, 09:52 AM UTC

Scripts appear to have continued to perform at their standard level throughout a period of monitoring, therefore we're marking this incident as resolved. Apologies for any inconvenience caused.

Started
Dec 10, 2025, 04:48 PM UTC
Resolved
Dec 11, 2025, 09:52 AM UTC
Duration
17h 4m
Detected by Pingoru
Dec 10, 2025, 04:48 PM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. identified Dec 10, 2025, 04:48 PM UTC

    W've become aware of delays in script executions and are deploying a measure that should improve matters. We'll monitor its efficacy and update further.

  2. identified Dec 10, 2025, 07:58 PM UTC

    The measures we deployed to address delays in script execution have been effective, and scripts are now running at normal performance levels. We will continue to monitor the application, and will mark this incident as resolved if no further issues are observed.

  3. resolved Dec 11, 2025, 09:52 AM UTC

    Scripts appear to have continued to perform at their standard level throughout a period of monitoring, therefore we're marking this incident as resolved. Apologies for any inconvenience caused.

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