Adaptavist Cloud Apps incident
Some customer scripts may fail to execute in US region
Resolved after 5 hours 18 minutes, affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, on December 31, 2025.
We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.
Affected components
Update timeline
- investigating Dec 31, 2025, 07:56 AM UTC
We are investigating an active issue in the US region where some customer scripts may fail to execute or experience delays due to a problem in our script execution service.
- monitoring Dec 31, 2025, 08:45 AM UTC
We have identified the issue related to script executions, applied the fix and we are monitoring the services.
- resolved Dec 31, 2025, 01:14 PM UTC
We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.
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