Adaptavist Cloud Apps incident
Filter syncing delays in ScriptRunner Enhanced Search in US
Resolved after 2 hours 3 minutes, on January 8, 2026.
We experienced delays in automated filter syncing for ScriptRunner for Jira Enhanced Search customers in the US from 19:57 UTC to 22:00 UTC. Some filter results may have been out of date during this period for some customers. A work around was available at this time by manually syncing the filter from the Enhanced Search page. We apologise for the disruption and are implementing architecture changes to improve the stability of this service.
Update timeline
- resolved Jan 09, 2026, 09:22 AM UTC
We experienced delays in automated filter syncing for ScriptRunner for Jira Enhanced Search customers in the US from 19:57 UTC to 22:00 UTC. Some filter results may have been out of date during this period for some customers. A work around was available at this time by manually syncing the filter from the Enhanced Search page. We apologise for the disruption and are implementing architecture changes to improve the stability of this service.
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