Adaptavist Cloud Apps incident

Some customers might not be able to load executed Scriptrunner post functions

Resolved after 4 hours 13 minutes, affecting ScriptRunner for Jira Cloud, on January 21, 2026.

monitoring Jan 21, 2026, 10:49 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 21, 2026, 09:30 AM UTC
Resolved
Jan 21, 2026, 01:43 PM UTC
Duration
4h 13m
Detected by Pingoru
Jan 21, 2026, 09:30 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. identified Jan 21, 2026, 09:30 AM UTC

    We have identified an issue affecting ScriptRunner for Jira Cloud post functions, where some customers are unable to access their post functions.

  2. monitoring Jan 21, 2026, 10:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 01:43 PM UTC

    This incident has been resolved.

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