Adaptavist Cloud Apps incident

Script executions delayed in event driven features in SR4JC and SR4CC

Resolved after 6 hours 26 minutes, affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, on July 30, 2026.

resolved Jul 30, 2026, 07:15 PM UTC

We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.

Started
Jul 30, 2026, 12:49 PM UTC
Resolved
Jul 30, 2026, 07:15 PM UTC
Duration
6h 26m
Detected by Pingoru
Jul 30, 2026, 12:49 PM UTC

Affected components

ScriptRunner for Jira CloudScriptRunner for Confluence Cloud

Update timeline

  1. identified Jul 30, 2026, 02:54 PM UTC

    We have identified script execution delays for Listeners and Workflows. The solution has been implemented and we are slowly processing the events and therefore executing the delayed scripts. This affects ScriptRunner for Jira Cloud and Confluence Cloud

  2. monitoring Jul 30, 2026, 03:07 PM UTC

    We have patched the environment to start processing script execution requests again. Script executions are back to normal.

  3. resolved Jul 30, 2026, 07:15 PM UTC

    We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.

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