Adaptavist Cloud Apps incident

Identified an issue affecting a minority of script executions

Resolved after 3 hours 41 minutes, affecting ScriptRunner for Jira Cloud, on June 1, 2026.

resolved Jun 01, 2026, 01:43 PM UTC

At 13:21 28th May 2026 to 07:34 29th May 2026 UTC, there was an issue affecting script executions.

Started
Jun 01, 2026, 10:01 AM UTC
Resolved
Jun 01, 2026, 01:43 PM UTC
Duration
3h 41m
Detected by Pingoru
Jun 01, 2026, 10:01 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. investigating Jun 01, 2026, 10:01 AM UTC

    We have identified an issue with the script executions on May 28th 2026 that might be affecting some customers. Our team is actively investigating the cause and working to determine the appropriate resolution.

  2. identified Jun 01, 2026, 10:05 AM UTC

    We have identified the cause of the issue. Our team is currently implementing and validating a fix. We will provide further updates as we make progress

  3. monitoring Jun 01, 2026, 11:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2026, 01:43 PM UTC

    At 13:21 28th May 2026 to 07:34 29th May 2026 UTC, there was an issue affecting script executions.

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