Zingle Outage History

Our monitoring systems have detected a potential issue with Functions and Assets. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

We have fully investigated the Functions and Assets issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Our engineers are currently investigating an issue regarding phone number attachments.

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

The Liberty network in Puerto Rico is conducting a planned maintenance from 29 September 2026 at 19:45 PDT until 29 September 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

The scheduled maintenance has been completed.

Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

We have fully investigated the Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Twilio is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

The scheduled maintenance has been completed.

Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

The incident has been resolved and SMS delivery from Twilio to affected countries is operating normally.

We're investigating reports that login and outbound messages are not working for some Concierge services. Our team is actively investigating these issues and working to resolve them as soon as possible. We'll provide updates as they are available

We've identified the source and nature of the issue, and are continuing to work in order to resolve this as soon as possible. The issue was affecting login and outbound messaging traffic for a subset of Concierge phone numbers. We will continue to monitor this to ensure stability and provide updates accordingly.

We confirmed that the issue reported earlier, where login and outbound messages were not working for some Concierge services has been resolved and users are no longer experiencing errors. No further action is needed from the users at this time.

Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communication with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded Console behavior relating to Phone Number operations.

Incident closed.

Our SMS carrier partner in the United States is conducting a planned maintenance from 21 September 2026 at 23:00 PDT until 22 September 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

The AT&T network in the United States is conducting an emergency maintenance from 21 September 2026 at 20:00 PDT until 22 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from AT&T United States handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

A subset of small networks in the US are conducting an emergency maintenance from 21 September 2026 at 19:00 PDT until 21 September 2026 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

The T-Mobile network in the United States is conducting a planned maintenance from 21 September 2026 at 19:00 PDT until 22 September 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Our MMS carrier partner in the United States is conducting an emergency maintenance from 17 September 2026 at 18:00 PDT until 24 September 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS from AT&T United States handsets via subset of United States long codes. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.

Twilio customers may be experiencing MMS delivery failures from Twilio to Optus network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing MMS delivery delays and failures from a Subset Of Twilio Longcode to Optus network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We have observed a recovery in MMS delivery from Twilio Long Codes to Optus network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

The incident has been resolved and MMS delivery from Twilio Long Codes to Optus network subscribers is operating normally.

Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to Rogers Wireless network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

We have observed a recovery in MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

We have observed a recovery in MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

The incident has been resolved and MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada is operating normally.

We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues. We're continuing to monitor system performance and ensure full recovery.

We have identified an issue impacting the Concierge App, where some inbound messages are not being received and certain users are unable to log in. Our team is actively working on investigating and resolving these issues. We'll continue to post updates as we have them. We appreciate your patience

We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues. We're continuing to monitor system performance and ensure full recovery.

We have resolved the issue affecting the Concierge APP and is now operating normally. Our Production Services & Engineering teams have restored service and verified that the issue has been resolved.