Zingle incident

MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

Minor Resolved View vendor source →

Zingle experienced a minor incident on September 17, 2026, lasting 7d 18h. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 03:11 PM UTC
Resolved
Sep 25, 2026, 09:31 AM UTC
Duration
7d 18h
Detected by Pingoru
Sep 17, 2026, 03:11 PM UTC

Update timeline

  1. monitoring Sep 17, 2026, 03:11 PM UTC

    Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Sep 17, 2026, 04:12 PM UTC

    Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Sep 17, 2026, 05:53 PM UTC

    We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 17, 2026, 08:25 PM UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.