Zingle incident

MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada

Minor Resolved View vendor source →

Zingle experienced a minor incident on September 17, 2026, lasting 8d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 06:52 AM UTC
Resolved
Sep 25, 2026, 10:06 PM UTC
Duration
8d 15h
Detected by Pingoru
Sep 17, 2026, 06:52 AM UTC

Update timeline

  1. monitoring Sep 17, 2026, 06:52 AM UTC

    Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to Rogers Wireless network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  2. monitoring Sep 17, 2026, 10:14 PM UTC

    We have observed a recovery in MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Sep 18, 2026, 12:15 AM UTC

    We have observed a recovery in MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  4. monitoring Sep 18, 2026, 03:18 AM UTC

    The incident has been resolved and MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada is operating normally.