Resolved after 3 hours 7 minutes, affecting CallSwitch One, on September 11, 2026.
Our supplier has confirmed that they've fixed this problem and it looks like everything is back to normal. We'll carry on monitoring this for the rest of the day. Once again, we're really sorry for the inconvenience caused by this brief outage this afternoon!
Affected components
Update timeline
- identified Sep 11, 2026, 02:20 PM UTC
Our supplier is working on a fix for a problem which is causing some inbound and outbound calls to fail. We're really sorry for any inconvenience caused by this! We'll post updates here as soon as we receive them.
- monitoring Sep 11, 2026, 02:24 PM UTC
It seems like this has been fixed although this hasn't been confirmed by our supplier yet. We'll post an update when we know more.
- monitoring Sep 11, 2026, 02:41 PM UTC
Our supplier has confirmed that they've fixed this problem and it looks like everything is back to normal. We'll carry on monitoring this for the rest of the day. Once again, we're really sorry for the inconvenience caused by this brief outage this afternoon!
- resolved Sep 11, 2026, 05:28 PM UTC
CallSwitch One calls have been stable since our latest update.
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