Zenscrape incident

Email Delivery Issues

Resolved after 1 hour 37 minutes, affecting Outgoing email, on November 18, 2024.

resolved Nov 18, 2024, 12:59 PM UTC

The issue has now been resolved, and pending emails/notifications are being retried and will be sent successfully.

Started
Nov 18, 2024, 11:22 AM UTC
Resolved
Nov 18, 2024, 12:59 PM UTC
Duration
1h 37m
Detected by Pingoru
Nov 18, 2024, 11:22 AM UTC

Affected components

Outgoing email

Update timeline

  1. investigating Nov 18, 2024, 11:22 AM UTC

    Few customers will be having an issue with email delivery for few emails due to an ongoing issue. Our engineering team is actively looking into this.

  2. resolved Nov 18, 2024, 12:59 PM UTC

    The issue has now been resolved, and pending emails/notifications are being retried and will be sent successfully.

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