Resolved after 1 hour 33 minutes, affecting Login and Login and 1 more, on January 22, 2025.
The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.
Affected components
Update timeline
- investigating Jan 22, 2025, 07:48 AM UTC
We are currently experiencing issues with logging into the Freshservice portal. Our developers are actively working on resolving this. Further updates will be shared as soon as possible.Please note that this issue is specific to Freshworks login. Thank you for your patience
- in progress Jan 22, 2025, 08:30 AM UTC
Our engineering team is actively working on the issue. Further updates will be provided as we gather more information.
- resolved Jan 22, 2025, 09:21 AM UTC
The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.
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