Resolved after 32 minutes, affecting On-Call Management, on February 1, 2025.
Customers might have faced issues in receiving on-call notifications on new assignments or reassignments during the time 16:38 to 17:10 IST. Already triggered on-call notifications and escalation policies weren’t impacted. There were some trouble in viewing/updating the on-call schedules as well in UI. The issue is resolved and everything is operational.
Affected components
Update timeline
- investigating Feb 01, 2025, 11:08 AM UTC
Customers might have faced issues in receiving on-call notifications on new assignments or reassignments during the time 16:38 to 17:10 IST. Already triggered on-call notifications and escalation policies weren’t impacted. There were some trouble in viewing/updating the on-call schedules as well in UI. The issue is resolved and everything is operational.
- resolved Feb 01, 2025, 11:40 AM UTC
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