Resolved after 1 hour 5 minutes, affecting Dashboard and Analytics and 1 more, on October 7, 2025.
Ongoing maintenance activity with our third party service provider has been completed, and the issue is now resolved.
Affected components
DashboardAnalyticsTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert Management
Update timeline
- investigating Oct 07, 2025, 08:05 AM UTC
We are currently aware of an ongoing maintenance activity with our service provider that may cause increased latency for a subset of customers in the US region when accessing the application. Our teams are monitoring the situation closely, and we will provide updates as the maintenance progresses
- resolved Oct 07, 2025, 09:10 AM UTC
Ongoing maintenance activity with our third party service provider has been completed, and the issue is now resolved.
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Amazon Web Services