Resolved after 11 minutes, affecting Dashboard and Analytics and 1 more, on December 1, 2025.
Customers in the US region may have experienced access issues with Freshservice. Our team immediately identified and fixed the issue, and all services have been fully restored. We continue to closely monitor the situation.
Affected components
DashboardAnalyticsTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert Management
Update timeline
- investigating Dec 01, 2025, 01:39 PM UTC
Customers in the US region may have experienced access issues with Freshservice. Our team immediately identified and fixed the issue, and all services have been fully restored. We continue to closely monitor the situation.
- resolved Dec 01, 2025, 01:50 PM UTC
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