Zenscrape incident

Issues with Workflow Execution - Web Request and Orchestration Nodes

Resolved after 9 hours 40 minutes, affecting Workflow, on March 25, 2026.

investigating Mar 25, 2026, 02:42 AM UTC

Customers in the US region experienced a brief period of Web Request and Orchestration node failures, which caused workflows to stall. The issue has now been resolved; however, workflows associated with existing tickets will not resume automatically as they have already timed out.

Started
Mar 25, 2026, 02:42 AM UTC
Resolved
Mar 25, 2026, 12:22 PM UTC
Duration
9h 40m
Detected by Pingoru
Mar 25, 2026, 02:42 AM UTC

Affected components

Workflow

Update timeline

  1. investigating Mar 25, 2026, 02:42 AM UTC

    Customers in the US region experienced a brief period of Web Request and Orchestration node failures, which caused workflows to stall. The issue has now been resolved; however, workflows associated with existing tickets will not resume automatically as they have already timed out.

  2. resolved Mar 25, 2026, 12:22 PM UTC

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