Zenscrape incident
Issue with accessing freshservice portal in EUN region
Resolved after 2 hours 12 minutes, affecting Login, on June 30, 2026.
The login issue affecting the Freshservice EUN region has now been resolved. Customers who are still experiencing login problems are advised to open a new browser tab and try logging in to the portal again. We appreciate your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating Jun 30, 2026, 10:00 AM UTC
Customers are facing issues in accessing freshservice portal in EUN region. Our team has identified the issue and is actively investigating the impact and working towards a resolution.
- investigating Jun 30, 2026, 11:30 AM UTC
Our engineering team is working on it with high priority and we will keep you posted with further updates.
- resolved Jun 30, 2026, 12:12 PM UTC
The login issue affecting the Freshservice EUN region has now been resolved. Customers who are still experiencing login problems are advised to open a new browser tab and try logging in to the portal again. We appreciate your patience while we worked to resolve this issue.
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